We handle your order with care and ship it out fast! Our Standard Timeframe is: 1. One business day for design. 2. One to two business days for engraving. 3. One day for USPS pickup. 4. Two to five days of transit via USPS from TN. If you need your order by a specific date, please contact us directly and we will do our best to accommodate. We can cancel an order up to 8 hours after you place your order, but unfortunately, we do not accept returns due to customization.